Program Support Assistant (Part-Time)

Connecticut Community Care
Any Location, CT
Category Customer Service
Job Description
Role Overview

Provides general office tasks and administrative support to maintain daily company and office-wide operations and functions. Maintains client records, answers phone calls, and performs data entry. Utilizes Ascend to maintain daily contact with the State of Connecticut.

What You Will Do

Maintains client records, answers phone calls, performs data entry, and prepares reports. Provides intermittent telephone coverage, triages calls, and forwards to the appropriate party. May distribute backup computers and charging equipment.

Why It Might Be a Fit

Requires excellent written and verbal communication skills, strong organizational skills, and attention to detail. Must be flexible and able to multitask in a fast-paced environment. Understands the need for discretion and maintaining confidentiality.

Requirements

  • High School Diploma or GED required
  • Minimum of two years of experience in an office environment performing similar tasks
  • Excellent written and verbal communication skills
  • Strong organizational skills with an emphasis on attention to detail
  • Familiarity with general office procedures and equipment (filing, scanning, faxing)
  • Data entry experience required
  • Experience with Microsoft Office required
  • Proficiency with Microsoft Excel a plus
  • Ability to be flexible and shift priorities as needed
  • Ability to multitask in a fast-paced environment
  • Understands the need for discretion and maintaining confidentiality
  • Reliable transportation, valid driver’s license, and current automobile insurance

Benefits

  • Paid holidays
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