Program Support Receptionist

The Program Support Receptionist serves as the first point of contact for visitors, volunteers, and callers while providing comprehensive administrative and operational support to the organization. This role ensures the office runs efficiently through reception services, communication coordination, inventory management, scheduling assistance, data tracking, donation processing, and volunteer support.

What You Will Do

Administrative & Office Operations: Welcome and assist visitors, volunteers, donors, and community partners, answer and direct incoming phone calls, coordinate scheduling and calendar-related activities, prepare materials and support for CEO and COO meetings, accept packages and deliveries, run occasional off-site errands, maintain breakroom organization and cleanliness, help maintain an orderly office environment, process incoming mail and donations, create deposit for CEO, log accounts receivable into Bloomerang Donor database.

Why It Might Be a Fit

The ideal candidate is highly organized, service-oriented, detail-focused, and able to manage multiple priorities in a fast-paced nonprofit environment. Must possess excellent interpersonal and supervisory skills as well as professional verbal and written communication skills. Strong organizational and multitasking skills. Strong attention to detail and accuracy. Customer service mindset with a welcoming and professional demeanor.

Requirements

• High School Diploma or equivalent
• Must have an active and vital relationship with Jesus and be a part of a supportive faith community outside of Mirror Ministries
• Must agree with our Statement of Faith
• Must have reliable transportation, current auto insurance, and a clean driving record
• Must be comfortable with a wide range of responsibilities
• Must be professional, teachable, and a humble servant leader
• Possess excellent interpersonal and supervisory skills as well as professional verbal and written communication skills
• Strong organizational and multitasking skills
• Strong attention to detail and accuracy
• Customer service mindset with a welcoming and professional demeanor
• Ability to maintain confidentiality and work independently
• Willingness and ability to learn about the Commercial Sexual Exploitation of Children (CSEC)
• Willingness and ability to learn about complex trauma and its impacts on the brain and behavior; ability to learn and implement knowledge of trauma-informed and trauma-sensitive care
• Must possess working knowledge of Microsoft Office Suite
• Must be flexible and able to respond to leadership directives promptly
• Must be faithful and committed to the role in a consistent manner
• Strong work ethic and time management skills
• Ability to manage multiple projects and deadlines simultaneously

Benefits

• 80 hours accrued paid time off per year (PTO)
• Accrued sick time as per WA State law
• Holiday pay
• $400 monthly medical stipend
• Local health club membership