PROJECT MANAGER

Bluewater Technologies Group
Wixom, MI
Category Engineering
Job Description
The A/V Integration Project Manager drives the successful delivery of complex A/V integration projects, ensuring they are completed on time, within budget, and to the highest standards of quality.

Requirements

  • Lead all phases of the project lifecycle, from planning through closeout, with accountability for scope, schedule, and budget.
  • Partner closely with engineering, programming, procurement, and installation teams to ensure design intent and technical standards are met in the field.
  • Develop and manage detailed project plans, schedules, and budgets, adjusting as needed to keep projects on track.
  • Establish and communicate clear success criteria, risk mitigation strategies, and contingency plans.
  • Maintain strong client communication and serve as the primary point of contact throughout the project, ensuring all interactions reflect professionalism, clarity, and a partner-oriented approach.
  • Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism.
  • Collaborate with Installation Supervisors to align staffing and subcontractor needs; support resource planning by monitoring associate costs and ensuring alignment with project proposals and statements of work.
  • Proactively identify and resolve project challenges, with an emphasis on risk management and issue prevention.
  • Monitor financial health of each project—track revenue, margins, and variances; escalate potential issues such as cost overruns, claims, or back charges.
  • Ensure adherence to change management processes and accurate documentation of scope changes, submittals, and approvals.
  • Lead formal project kickoff meetings with sales, engineering, installation partners, finance, and clients to align on scope, schedule, and expectations.
  • Ensure comprehensive project closeout—confirm as-built documentation, final deliverables, and lessons-learned reports are complete and archived.
  • Motivate and guide project team members and subcontractors to deliver high-quality results and uphold accountability.
  • Build and maintain strong business relationships with clients, vendors, partners, and Sales counterparts, enhancing trust and long-term opportunities.
  • Work in close partnership with the Sales Team to ensure seamless project handoffs, clear communication, and shared accountability for client satisfaction; foster positive collaboration to minimize friction and strengthen cross-team synergy.
  • Participate in project post-mortems and deliver actionable recommendations for continuous improvement.
  • Contribute to the evolution of project management best practices, tools, and processes across the Integration team.
  • Other duties as assigned.

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Ongoing support for certifications and leadership development
  • Flexible work policy
  • Work-life balance
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