Projects & Operations Coordinator

Join the Pineapple team as a Projects & Operations Coordinator, working in a global company where your ideas are valued and your contribution makes a difference. The role offers the opportunity to progress into a project-focused position, including customer visits, site surveys, and installation management.

What You Will Do

Oversee and lead special projects, installation jobs, and white glove services both on-site or in person. Lead and coordinate third-party contractors or teams both on-site or remotely to ensure they adhere to Pineapple's service levels and represent the company properly.

Why It Might Be a Fit

The right candidate will be a self-starter who works well in a team and brings a positive, can-do attitude. They will have a background in operations and project administration, with excellent IT skills and the ability to provide exceptional customer service.

Requirements

• background in operations and project administration
• forklift experience and OSHA knowledge
• excellent IT skills with competent use of Microsoft Office
• people-focused with the ability to provide exceptional customer service
• willing and able to lift and move heavy items in a warehouse environment
• willing to travel as necessary across the North American region to oversee or perform work on client sites
• strong ability to multi-task and keep track of deadlines and reports
• confident, approachable, and willing to assist with urgent issues
• willing and able to work within tight deadlines and fast-paced workdays
• strong commercial awareness
• high appreciation for accountability, punctuality, & routine
• excellent written and verbal communication skills

Benefits

• Competitive Compensation - base salary + commission
• Blue Cross Blue Shield / Blue Care Network Healthcare options
• Medical, dental, and vision coverage
• HSA/FSA options
• Mental Health support
• 401(k) retirement plan
• 15 days PTO + local public holidays
• An additional day of leave for your birthday
• 12 work-from-home days per year
• Team socials and events
• Monthly pizza Friday
• Employee referrals bonus scheme