Role OverviewThis position serves as a provider-facing resource for practitioners, providers, facilities, and provider offices participating in the Upper Peninsula Managed Care (UPMC) network. The Provider Relations Representative fosters positive relationships through education, communication, outreach, and engagement activities.
What You Will Do
The Provider Relations Representative will follow established Upper Peninsula Health Plan (UPHP) policies and procedures, serve as a liaison between UPHP and participating provider offices, provide education to providers and provider office staff, and respond to provider relationship concerns.
Why It Might Be a Fit
The ideal candidate will have excellent human relation and oral/written communication skills, excellent organizational and prioritization abilities with attention to detail, and a working knowledge of MS Office (Word, Excel, and PowerPoint).
Requirements
- Associate degree in business, office information services, health information processing, computer information systems, or related field
- One (1) to two (2) years of experience in health-care operations, provider relations, or customer service
- Working knowledge of MS Office (Word, Excel, and PowerPoint)
- Excellent human relation and oral/written communication
- Excellent organizational and prioritization abilities with attention to detail
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Retirement plan
- Paid time off
- Paid holidays
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