PSR Training Lead

Four Winds Health
Greer, SC
Category Customer Service
Job Description
PSR Training Lead is responsible for providing training and development for patient service representatives, ensuring compliance with WellStreet policies and regulatory requirements, and maintaining a positive learning environment.

Requirements

  • Minimum of 2 years medical office experience
  • Experience with electronic health records; Epic preferred
  • Demonstrates effective communication and interaction with employers, patients, providers, and other colleagues
  • Demonstrates excellent customer service skills
  • Demonstrates professional/positive attitude
  • Demonstrates above average organizational/leadership skills
  • Demonstrates a high level of accountability for self and directs same in others
  • Demonstrates working knowledge of clinical operations
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