PT Bilingual (Spanish) Member Relationship Consultant - Grand Rapids

Credit Union ONE
Grand Rapids, MI
Category Banking
Job Description
Provide an exceptional in-branch member experience by building and deepening relationships, processing financial transactions, and resolving member service issues.

Requirements

  • High School Diploma or General Education Degree (GED)
  • Minimum of two years of work-related experience as a Member Service Consultant and/or Relationship Banker in the financial industry
  • Strong familiarity with digital banking channels such as ATM, online, and mobile
  • Obtain and maintain NMLS registration within 6 months of hire date
  • Take real estate loan applications within 6 months of NMLS registration
  • Written and spoken fluency in Spanish
  • Expert skills in computer terminal, personal computer, and mobile/electronic device operation; mainframe computer system; word processing and spreadsheet software programs
  • Intermediate typing and math skills
  • Exceptional verbal, written and interpersonal communication skills
  • Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
  • Ability to work with no supervision while performing duties

Benefits

  • Paid holidays
  • Tuition assistance
  • Student loan repayment assistance
  • 401k
  • Life insurance
  • Paid time off
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