(PT)Front Office Agent

Peregrine Hospitality
Durham, NC
Category Hospitality
Job Description
Front Office Agent will greet and welcome guests, register them, handle cash and balance the cash drawer, and provide information about hotel facilities and local attractions.

Requirements

  • Greet and welcome guests upon arrival
  • Register guests into the computer system
  • Handle cash and balance the cash drawer
  • Provide guests with information about hotel facilities and local attractions
  • Assist guests with check-out
  • Field guest complaints
  • Maintain extensive knowledge of the hotel's services, facilities, and the local area
  • Follow hotel policies and procedures
  • Participate in upselling and promoting marketing programs
  • Work cohesively with the team
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