Public Safety Dispatcher

Arkansas State University System
Jonesboro, AR
Job Description
Role Overview

This position involves frequent contact with department personnel, university officials, and local law enforcement agencies. The dispatcher operates computer consoles, video monitoring equipment, and other communication devices to receive requests for assistance and dispatch public safety officers as required.

What You Will Do

The dispatcher receives 911 emergency calls, monitors fire and security alarm systems, determines the type and severity of the emergency, and alerts the proper authority. They also maintain accurate records of calls and other communication transmissions, coordinate field officer activities, and assist public safety officers in preparing reports.

Why It Might Be a Fit

The ideal candidate will have the ability to manage a workload effectively, maintain a professional attitude, and work effectively with superiors, peers, and colleagues. They will also be able to reason through problems, make reasonable decisions, and adhere to the chain-of-command.

Requirements

  • Ability to operate computer consoles, video monitoring equipment, and other communication devices
  • Ability to receive 911 emergency calls and monitor fire and security alarm systems
  • Ability to maintain accurate records of calls and other communication transmissions
  • Ability to coordinate field officer activities
  • Ability to assist public safety officers in preparing reports
  • Ability to maintain a professional attitude and work effectively with superiors, peers, and colleagues

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
]]>