Role OverviewPublic Safety Dispatchers serve as the lifeline between the community and emergency services, assessing high-pressure situations and coordinating emergency response efforts.
What You Will Do
Answer 911 and non-emergency lines, assess and prioritize incoming calls, gather and relay critical information, and dispatch police, fire, EMS, and support units.
Why It Might Be a Fit
This role requires a high level of resilience, focus, and commitment to public service, with a strong ability to work under stress and make quick judgments and decisions.
Requirements
- High school diploma / GED
- Must be at least 18 years of age
- Must be able to obtain certification in Public Safety Telecommunications and TCIC/NCIC within 6 months of hire
- Must pass the Texas state licensing exam
- Must complete NIMS (ICS-100/200,IS700) within one year of employment
- Must complete a minimum of 20 hours of continuing education to maintain an active license every 2 years
- Valid TX Driver’s License
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