QA/QC Manager

Requirements

• Develop, implement, and manage quality systems, food safety programs, and regulatory compliance standards (HACCP, GMP, FSMA, SQF/BRC, etc.)
• Prepare compliance packets, product specs, and questionnaire responses for customers, auditors, and regulatory bodies.
• Oversee all QA/QC staff and operations, including in-process and finished product inspections, lab testing, and documentation.
• Lead internal and external audits, including customer, third-party, and regulatory inspections (e.g., FDA, USDA, Social Audit.)
• Investigate quality complaints and non-conformances, lead root cause analysis, and implement corrective/preventive actions (CAPAs).
• Maintain and update the Food Safety and Quality Manual, SOPs, and training documentation.
• Collaborate with production, R&D, and supply chain teams to drive continuous improvement and ensure Grandma Quality objectives are met.
• Manage microbiology laboratory and basic chemistry testing protocols (SMA, pathogen testing, NDS, fat analysis, pH meters, etc.)
• Manage record-keeping and reporting systems related to Grandma Quality metrics and regulatory requirements.
• Manage shelf-life protocols and testing to ensure product consistency, safety, excellence, and Grandma Quality.
• Train and mentor QA/QC staff on procedures, protocols, and Grandma Quality culture.
• Monitor sanitation programs and environmental testing, ensuring compliance with microbiological and allergen control standards.
• Ensure raw materials, packaging, and finished products meet all established Grandma Quality specifications.
• Maintain and publish a weekly audit schedule for rotation of technicians between kitchen, packing, warehouse inbound/outbound, etc.
• Performs additional tasks and responsibilities as required to support team and business needs.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan