QA Specialist (Home Care QA Visits)

Addus HomeCare
San Diego, CA
Category Healthcare
Job Description
Role Overview

Conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

What You Will Do

Monitor client's condition and performance of duties by Home Care Aides, conduct home visits, prepare evaluation reports and case notes, and maintain schedules.

Why It Might Be a Fit

Must have strong interpersonal and communication skills, be client focused and customer service driven, and have reliable transportation and valid driver's license.

Requirements

  • Minimum of 2 years' experience working in the field of senior services, or related social service
  • Strong interpersonal and communication skills
  • Client focused and customer service driven
  • Computer experience - Microsoft Word and Excel
  • Reliable transportation, valid driver's license and insurance for travel within the branch service areas

Benefits

  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts
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