QA/Support Engineer

Agile Engine
Austin, TX
Job Description
Role Overview

We are looking for a QA/Support Engineer to author and QA AI-driven automations against defined healthcare workflows, execute high-volume repetitive automation tasks with accuracy, and maintain structured technical and process documentation for a healthcare technology platform.

What You Will Do

- Provide support and documentation. - Execute detailed and high-volume, repetitive automation tasks with accuracy. - Contribute to continuous improvements of core applications and internal developer tooling to optimize customer and team workflows. - Create structured technical and process documentation to support ongoing application operations. - Utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed.

Why It Might Be a Fit

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

Requirements

  • Authorized to work for ANY employer in the US
  • 1+ years of technical or software-adjacent experience
  • Experience authoring and QAing AI-driven automations against defined healthcare workflows
  • Fast ramp-up time expected within a few days of joining
  • Detail-oriented and comfortable with high-volume, repetitive task execution
  • Experience working in an environment leveraging remote communication and collaboration tools such as GitHub, Slack, and JIRA
  • Strong communication skills with excellent interpersonal effectiveness
  • A deep sense of quality and attention to detail
  • Strong software engineering foundation and experience
  • Upper-intermediate English level

Benefits

  • Growth without limits
  • Competitive compensation
  • Flexibility
  • Meaningful, modern projects
  • Collaborative culture
  • Well-being & support
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