QA/Support Engineer

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. We are looking for a QA/Support Engineer to author and QA AI-driven automations against defined healthcare workflows, execute high-volume repetitive automation tasks with accuracy, and maintain structured technical and process documentation for a healthcare technology platform.

What You Will Do

Provide support and documentation, execute detailed and high-volume, repetitive automation tasks with accuracy, contribute to continuous improvements of core applications and internal developer tooling to optimize customer and team workflows, create structured technical and process documentation to support ongoing application operations, utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed.

Why It Might Be a Fit

You will contribute to continuous improvements of core applications and internal tooling while collaborating across product, engineering, and QA teams. This is a 3-month contract engagement with potential for extension, requiring fast ramp-up and strong attention to detail.

Requirements

• Authorized to work for ANY employer in the US
• 1+ years of technical or software-adjacent experience
• Experience authoring and QAing AI-driven automations against defined healthcare workflows
• Fast ramp-up time expected within a few days of joining
• Detail-oriented and comfortable with high-volume, repetitive task execution
• Strong sense of ownership and willingness to overcome every challenge
• Experience working in an environment leveraging remote communication and collaboration tools
• Strong communication skills with excellent interpersonal effectiveness
• Deep sense of quality and attention to detail
• Strong software engineering foundation and experience
• Upper-intermediate English level

Benefits

• Growth without limits
• Competitive compensation
• Flexibility
• Meaningful, modern projects
• Collaborative culture
• Well-being & support