QSR Manager

TravelCenters of America
Any Location, SC
Category Customer Service
Job Description
Role Overview

The QSR Manager leads the operations and marketing functions of the quick service restaurant, ensuring a convenient, one-stop shopping experience for customers. The role involves developing a trusting atmosphere, coaching and performance managing staff, and achieving financial objectives through effective management of people, product, service, and facility processes.

What You Will Do

Responsibilities include being a leader and inspiring the team to meet and exceed company performance standards, serving customers courteously and efficiently, providing great tasting food and a clean restaurant environment, and recruiting, hiring, and training high-quality team members.

Why It Might Be a Fit

We're looking for a servant leader who sets the example when working alongside team members, with the ability to lead, motivate, train, and develop people to unleash the talent within each team member.

Requirements

  • High School Diploma (or GED) required. Associate's or bachelor's degree preferred
  • 3+ years of supervisory experience in the fast-food industry preferred
  • Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
  • Exhibit excellent verbal and written communication skills
  • Ability to work flexible hours including nights, weekends, and some holidays
  • Proficient in Microsoft Office; Operational understanding of POS software
  • A valid driver's license is required

Benefits

  • Competitive wages and annual bonus opportunity
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training
  • Relocation Assistance (relocation not required)
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