Quality Assistant

The Quality Assistant supports employees in maintaining quality standards throughout manufacturing operations. They work closely with production, engineering, and management to identify quality concerns, communicate standards, and support continuous improvement efforts.

What You Will Do

Key responsibilities include training employees on quality standards, identifying quality issues, performing routine quality checks, and communicating quality concerns to supervisors and management.

Why It Might Be a Fit

The ideal candidate is a strong communicator who enjoys working with people, solving problems, and helping others succeed. They should have a positive and approachable attitude, be comfortable teaching and training others, and be self-motivated and organized.

Requirements

• Train and coach employees on Northway’s quality standards and expectations.
• Help team members identify quality issues within their work areas before products move to the next operation.
• Answer questions and provide guidance regarding quality requirements, specifications, and workmanship standards.
• Perform routine quality checks and audits to verify standards are being followed.
• Assist in investigating quality issues and identifying root causes.
• Work with production teams to prevent defects and reduce rework.
• Support continuous improvement initiatives focused on quality and process consistency.
• Communicate quality concerns and improvement opportunities to supervisors and management.
• Help develop and maintain quality training materials, reference guides, and visual standards.
• Promote a culture where every employee takes ownership of quality.