Role OverviewThe Quality Assurance Administrator will work with the Quality Assurance team to resolve product quality issues, manage incoming product concerns, and assist with ensuring timely and accurate repairs. The role involves working with various stakeholders, including sales force, QA team, and vendors. The Quality Assurance Administrator will also be responsible for learning about Kimball Midwest products and quality procedures.
What You Will Do
The main responsibilities of the Quality Assurance Administrator include working with the Quality Assurance team to resolve product quality issues, managing incoming product concerns, and assisting with ensuring timely and accurate repairs. The role also involves managing the creation and sending out of UPS return labels, managing the placing of No Charge replacement orders and credit requests, and managing the sales rep experience timeline.
Why It Might Be a Fit
To be successful in this role, you will need to have some completed college coursework and/or 4 years of related work experience. You should be proficient in Microsoft Office applications and have the ability to lift 50 pounds, read and write small letters and numbers, and make arithmetic calculations. The role offers a benefits package that includes health, dental, and vision insurance, company-sponsored life insurance, and a 401(k) plus match.
Requirements
- Some completed college coursework and/or 4 years of related work experience
- Proficiency in Microsoft Office applications (Excel, Word, Outlook)
- Ability to lift 50 pounds
- Ability to read and write small letters and numbers
- Ability to make arithmetic calculations
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Company-sponsored life insurance
- Optional life insurance
- Disability insurance
- Health Savings Accounts
- Flexible Spending Accounts
- 401(k) plus match
- Tuition Assistance
- Paid Parental Leave
- Paid Time Off (PTO)
- Paid holidays
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