Role OverviewThe Quality Assurance Manager is responsible for driving consistency, quality, and performance across Electronic Security Solutions (ESS) project delivery. The role involves reinforcing installation standards and processes for integrated security systems, including access control, CCTV, and intrusion detection. The Quality Assurance Manager will work closely with project teams and field engineers to support issue resolution, monitor quality outcomes, and ensure systems are delivered in line with client requirements.
What You Will Do
Deliver and reinforce Diversified installation standards, act as the primary escalation point for field issues, monitor onsite performance, productivity, and quality, and lead QA/QC activities.
Why It Might Be a Fit
The role contributes directly to improving delivery standards, team capability, and overall project success. The Quality Assurance Manager will support team development through mentoring, coaching, and structured growth planning, and oversee site safety, quality control, and ISO-related activities.
Requirements
- 3+ years' experience in commercial construction trades and settings
- 3+ years' experience with Electronic Security Systems (ESS)
- Proficient in MS tools such as Excel, Word, etc.
- Demonstrated leadership and efficient workforce management skills
- Proficient planning abilities for pre-installation preparations and materials coordination
- Strong communication skills for 360-degree stakeholder engagement
- Experience in document management and ensuring project scope adherence while prioritizing safety and quality
- Proficiency in reading and interpreting technical drawings
Benefits
- Multiple medical plan options
- HSA & HRA company contributions
- Dental coverage, including orthodontic benefits, and vision plans
- Company-paid benefits
- Basic Life, AD&D
- Short-Term and Long-Term Disability insurance
- Employee Assistance Program (EAP)
- Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
- 401k with company match
- Paid maternity leave
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- Commuter benefits
- Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
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