Quality Assurance (QA) Manager - Human Services - $3,000 Retention Bonus

Dungarvin
Milwaukee, WI
Job Description
Dungarvin is seeking a Quality Assurance Manager to provide leadership and management of the Quality Assurance (QA) department. The role involves leading QA initiatives, reviewing program records, collaborating with state and local leadership, and ensuring policies and procedures are up-to-date with regulatory changes. The position offers a competitive salary and benefits package.

Requirements

  • Bachelor’s degree in Human Services, Business, or related field.
  • 1-3 years of experience in human services, business, or related field.
  • Strong data management skills.
  • Strong project management skills.
  • Experience leading quality assurance initiatives.
  • Experience developing policies, procedures, and practices within the quality assurance area.
  • Experience managing internal investigation processes.
  • Experience developing and leading training initiatives in quality assurance and investigation practices.

Benefits

  • Medical, Vision and Dental Insurance for FT employees
  • Supplemental Insurance
  • Flexible Spending and HSA Accounts for FT employees
  • Pet Insurance
  • Life Insurance for FT employees
  • 401 K plan with up to 3% employer match after one year of services
  • PAID Time Off (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • National Brand Discounts
  • Tapcheck - access up to 50% of your pay before payday
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