Role OverviewUnder the direction of a Quality Assurance Coordinator, the Quality Assurance Reviewer performs Quality Assurance review and audit of VOALA Program documentation and database practices related to grant, contract, and legal requirements as well as organization policies and initiatives for assigned human services programs.
What You Will Do
Conduct Quality Assurance procedures with assigned VOALA Programs, ensure Program records and procedures meet funder requirements, and participate in after audit reviews of all external audits.
Why It Might Be a Fit
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients, and stay current with assigned VOALA Program grants/contracts.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment, and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
- Bachelor’s Degree in social science or related field, or equivalent combination of education and related work experience (4 years)
- 1 year of experience in quality assurance or data driven environment
Benefits
- Competitive medical, dental, vision, and retirement benefits
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