Role OverviewThis role is responsible for managing and responding to call center inquiries, texts, and help desk tickets related to planograms (POGs) and store inventory. The position oversees the creation, execution, and maintenance of POGs while enforcing controls and assessing inventory impacts.
What You Will Do
Monitor, maintain and respond to call center inquiries, texts and help desk tickets related to planograms (POG) and store inventory. Build and execute all POGs. Analyze ad-hoc reports from Tableau.
Why It Might Be a Fit
The ideal candidate brings strong Excel skills and understanding of planograms, excellent customer service skills, and is a detail-oriented, organized self-starter with strong analytical and communication abilities.
Requirements
- Strong Excel skills with intermediate proficiency
- Planogram experience
- Excellent customer service skills
- Self-starter, critical thinker, organized, detail orientated and strong time management skills
- Ability to analyze data
- Good verbal and written communication skills
- Proficient in Microsoft Office
Benefits
- Quarterly bonus incentive
- Medical, dental, and vision insurance
- Company paid short term disability and life insurance
- Paid holidays and floating holidays
- PTO
- 401(k) with company match
- Tuition Reimbursement
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