Quality Director

The Quality Director plays a critical leadership role in ensuring that programs at the Estelle S. Campbell Clubhouse meet BGCWPA's standards for program quality, youth safety, regulatory compliance, staff development, and continuous improvement. Working in close partnership with the Clubhouse Director, the Quality Director leads the systems and practices that support high-quality programming and ensure compliance with Boys & Girls Clubs of America (BGCA) standards, Pennsylvania Department of Human Services (DHS) childcare regulations, Keystone STARS requirements, food program requirements, and other applicable organizational and regulatory standards.

What You Will Do

The Quality Director will work directly alongside program staff to strengthen program implementation, youth engagement practices, activity planning, documentation, classroom and program environments, professional development, and quality improvement systems so that every young person receives a safe, engaging, enriching, inclusive, and high-quality Club experience.

Why It Might Be a Fit

The Quality Director will also partner with the Clubhouse Director in preparing for licensing visits, monitoring reviews and audits; maintaining staff credentials and required training documentation; supporting onboarding and professional development; and ensuring quality expectations are implemented consistently throughout Preschool, K-8 Afterschool and Summer Camp, Teen, Sports, STEAM, and other Clubhouse programming.

Requirements

• Experience working in youth development, childcare, education, or related programs.
• Experience supporting or managing program quality systems, compliance processes, regulatory standards, staff development, or licensing preferred.
• Knowledge of Pennsylvania childcare regulations and Keystone STARS preferred.
• Experience coaching, training, supervising, or supporting the professional development of staff.
• Strong organizational and administrative skills.
• Demonstrated ability to manage documentation, deadlines, and multiple priorities.
• Ability to work collaboratively with the Clubhouse Director and organizational leadership team.
• Ability and willingness to provide direct program support as needed.

Benefits

• Compensation: $47,000- $50,000
• Full-time employment
• Salaried/Exempt status
• Hours: Mornings/Afternoons / Nights / Weekends *schedule may vary*