Role OverviewThe Quality Programs Manager will manage complex programs/projects, provide operational and technical solutioning, and serve as the primary contact to internal and external stakeholders. The role requires leadership and direction to ensure program submissions are delivered according to specifications and deadlines.
What You Will Do
The Quality Programs Manager will perform elevated program management duties, manage multiple projects, and communicate effectively with users/customers, colleagues, and sponsors. They will also plan, schedule, monitor, and report on activities related to the program.
Why It Might Be a Fit
The ideal candidate will have demonstrated leadership skills, quality principles, and proficiency in problem-solving and quality tools/techniques. They will also have strong communication and coaching skills, as well as experience working in a fast-paced environment.
Requirements
- Bachelor's degree in Nursing, Business, or Healthcare Administration, Analytics, Project Management, or related fields
- Minimum of 5 years of related work experience
- Minimum of 3 years of project management experience
- PMI/PMP certification preferred
- Applied knowledge of quality improvement, accreditation, and regulatory compliance
- Demonstrated leadership skills, quality principles, proficiency in problem-solving, and quality tools/techniques
- Strong communication and coaching skills
- Experience working in a fast-paced environment
- Knowledge of basic statistical concepts and survey design skills preferred
- In-depth knowledge of application delivery, management structures, and reporting procedures
- Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules
- Knowledge and experience working in the healthcare, health insurance, or similar industry
- Knowledge of federal, state, and accreditation standards, including NCQA, CMS, IHI, AHRQ, NQF, and NYSDOH Reporting Requirements
Benefits
]]>