Quality Programs Manager

Excellus Blue Cross Blue Shield
City of Albany, NY
Job Description
Role Overview

This position manages complex programs/projects and provides higher-level operational and technical solutioning to ensure quality performance. The Program Manager provides leadership and direction to ensure program submissions are delivered according to specifications and deadlines.

What You Will Do

Performs elevated program management duties, manages day-to-day operations, communicates effectively with stakeholders, and plans, schedules, and monitors activities related to the program.

Why It Might Be a Fit

The ideal candidate will have demonstrated leadership skills, quality principles, proficiency in problem-solving, and quality tools/techniques. They will have strong communication and coaching skills, with the ability to effectively communicate verbally and in writing, internally and externally.

Requirements

  • Bachelor's degree in Nursing, Business, or Healthcare Administration, Analytics, Project Management, or related fields
  • Minimum of 5 years of related work experience
  • Minimum of 3 years of project management experience
  • PMI/PMP certification preferred
  • Applied knowledge of quality improvement, accreditation, and regulatory compliance
  • Demonstrated leadership skills, quality principles, proficiency in problem-solving, and quality tools/techniques
  • Strong communication and coaching skills

Benefits

  • Dental insurance
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