Quality Technician I

ITC
Any Location, MI
Job Description
Role Overview

The Quality Technician I plays a key role in ensuring our products meet customer and company quality standards. This entry-level position performs basic inspections, documents results, supports production with quality-related questions, and helps maintain a strong culture of quality across the facility.

What You Will Do

Perform inspections, document results, support production with quality-related questions, and maintain a strong culture of quality across the facility.

Why It Might Be a Fit

This role is ideal for candidates who enjoy hands-on work, are detail-oriented, and are interested in growing into higher-level Quality Technician roles.

Requirements

  • High school diploma or equivalent required.
  • 0–1 year of experience in manufacturing or quality preferred but not required.
  • Technical coursework in manufacturing, measurement, or blueprint reading is helpful.
  • Proficiency with Microsoft Office products, including Word, Excel, and Outlook, for documentation, data entry, and communication.
  • Strong organizational and planning skills, with the ability to prioritize tasks, manage multiple responsibilities, and support ongoing quality initiatives.
  • Basic understanding of quality control principles, manufacturing processes, and standard inspection methods.
  • Ability to use basic measurement tools such as calipers, micrometers, gauges, and other inspection equipment following provided work instructions.
  • Attention to detail and accuracy in performing inspections, documenting results, and identifying nonconformances.
  • Basic computer and data-entry skills, including accurate recordkeeping within quality systems and ERP platforms such as Syteline.
  • Strong written and verbal communication skills, with the ability to clearly relay inspection results, report issues, and work effectively with production, suppliers, and customers.
  • Ability to follow standardized procedures, work instructions, and quality system requirements to ensure consistent inspection and documentation.
  • Problem-solving orientation, including the ability to recognize quality issues, escalate concerns appropriately, and contribute to continuous improvement activities.
  • Ability to work collaboratively in a team environment while also performing tasks independently with guidance.
  • Adaptability and willingness to learn, including openness to new tools, inspection techniques, software systems, and evolving quality processes.

Benefits

  • Generous Paid Time Off and Holidays
  • Medical Insurance with Priority Health
  • Dental Insurance with Delta Dental
  • Company Paid Life insurance
  • Company Paid Short-Term Disability
  • Generous 4% Match on 5% contribution to the 401k
  • Performance Incentive Program
  • Employer Sponsored Community Involvement
  • Education Reimbursement, Job Enhancement Training, and LinkedIn Learning
  • Pine Rest Employee Assistance Program and Calm Subscription for your family
  • Birth/Adoption Leave
  • ITC Pontoon Boat and RV Rental
  • Well-Being Program and Education
  • Voluntary Vision, Life Insurance, and Long-Term Disability available
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