Ranger

Island Hospitality Management
Any Location, NY
Category Hospitality
Job Description
As a Ranger, you will assist with all site set-ups for arriving and departing guests, provide excellent customer service, and monitor the pool(s) for unregistered guests.

Requirements

  • Lead RVs to sites, ensuring to locate them properly within the individual site areas
  • Assist guests with site set-up as needed
  • Check transient sites daily for departures
  • Remove trash from recently vacated transient sites
  • Check all sites for issues or problems and report all maintenance issues and concerns to Resort Manager
  • Handle guest questions and complaints directly or refer them to the appropriate department
  • Provide guests with accessibility by patrolling the resort frequently and assisting them when needed
  • Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site
  • Inspect tie-downs for cleanliness, rust, damage, and other problems prior to permitting their sale
  • Oversee the sales of sewer donuts and electrical adapters, if applicable
  • Complete site measurements as requested
  • Deliver special packages and/or one-day mail to appropriate sites
  • Assist with coverage of the main gate when needed
  • Routinely check swimming pool(s) for unregistered guests, if applicable
  • Tag vehicles for removal by owner at unrented transient sites
  • Follow safety procedures while performing duties

Benefits

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
  • Identity Theft Protection Insurance
  • Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan
  • Incentive based bonus program
  • Free room nights at our properties and employee discounts within your brand
  • Discounts for friends and family within your brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations
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