Rapid Rehousing Case Manager

The Rapid Rehousing Case Manager will be responsible for assisting clients to rapidly exit homelessness and maintain stable housing. Service delivery is guided by a Housing First approach, creating individualized, person-centered housing stability support plans for each household. This is an outreach position working with families in various stages of housing re-location.

What You Will Do

Research and identify suitable affordable housing options for individuals experiencing homelessness, educate landlords about RRH and its benefits, conduct housing needs assessment and determine eligibility for RRH, provide direct case management and/or coordinate with case management to provide continuity of service for participants, and assist participants in finding appropriate rental housing based on their needs, preferences, and financial resources.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, ability to work with diverse populations, and the capacity to respond to crisis situations. They will also have the ability to build, foster, and enhance relationships with the City of Buffalo, Department of Social Services, local landlords, and other Human Service Agencies.

Requirements

• Ability to effectively work with diverse populations in a non-judgmental way
• Capacity to respond to crisis situations
• Strong communication skills – both verbal and written
• Ability to give and receive constructive feedback
• Ability to recognize and observe appropriate boundaries with clients
• Proven flexibility and creativity
• Strong organizational and time management skills
• Interest and experience in engaging with individuals in their current stage of change
• Ability to build, foster and enhance relationships with the City of Buffalo, Department of Social Services, local landlords, and other Human Service Agencies
• Possess the values and skills needed to provide effective assistance to the people we serve
• Able to embrace and agree with the overall mission of The Salvation Army
• Proficient in computer skills and various program applications
• Valid driver’s license that meets The Salvation Army insurance requirements and reliable transportation

Benefits

• Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
• Company Paid Basic Term Life Insurance for Employee
• Long Term Disability Insurance
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Account
• Eligibility for Federal Student Loan Forgiveness Program
• Tax Deferred Annuity (403B)
• Christmas Bonus