Role OverviewThe Registration Coordinator is responsible for providing excellent participant service while processing participant demographic information efficiently and accurately. This position is responsible for providing participants with accurate, up-to-date information regarding products, services, and general procedures for the program.
What You Will Do
Schedule return appointments and/or other appointments as assigned. Assures accurate appointment and demographic information is gathered to support participant program tracking and research purposes. Solves routine and complex participant problems and knows where to direct participants to address specific questions.
Why It Might Be a Fit
Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc. Must have strong problem-solving and presentation skills. High level of participant service skills. Able to prioritize and coordinate multiple tasks in a busy environment.
Requirements
- High School Diploma or GED
- PC Knowledge
- interpersonal, verbal, and written communication
- Minimum 6 months experience in participant service or a healthcare environment
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