Revenue Operations Manager - Customer Success(Hybrid- Austin, TX)

Togetherwork
Austin, TX
Job Description
Togetherwork is seeking a Revenue Operations Manager - Customer Success to drive operational excellence and scale customer success efforts. This role requires a data-driven individual with a passion for systems, strategy, and customer experience, operating in a fast-paced environment. Responsibilities include designing and improving customer success operations, managing Salesforce, partnering with teams, and evaluating customer success software. The role offers remote work and potential for executive exposure.

Requirements

  • 3+ years of experience in Customer Success Operations
  • Strong Salesforce administration skills
  • Excellent project management and communication skills
  • Analytical mindset
  • Experience with customer success platforms like Planhat, ChurnZero, or Vitaly (preferred)

Benefits

  • Medical, dental, and vision insurance options
  • Short-term disability
  • Basic life insurance
  • 401(k) plan with company match
  • Flexible paid time off
  • Paid sick days
  • Paid holidays
  • Parental leave
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