Revenue Recovery Specialist

Renfrew Center
Philadelphia, PA
Category Customer Service
Job Description
Role Overview

We are seeking an exceptional insurance recovery and reimbursement professional to help secure timely and appropriate payment from insurance carriers. This is not a routine collections role. We are looking for someone who is intelligent, strategic, relentless, persuasive, and deeply accountable.

What You Will Do

Pursue and recover insurance reimbursements, manage complex accounts receivable, conduct follow-up with insurance companies, and collaborate with clinical and administrative teams.

Why It Might Be a Fit

The ideal candidate is equal parts diplomat, investigator, negotiator, and closer, with strong negotiation and communication skills, persistence, and high emotional intelligence.

Requirements

  • College degree preferred
  • Experience in healthcare reimbursement or related fields helpful
  • Proficient in Microsoft Suite required
  • Experience in insurance portals, CRM, and EHR systems helpful
  • Strong negotiation and communication skills
  • Persistent, resourceful, and highly organized
  • Comfortable handling conflict professionally and effectively
  • Strong analytical and problem-solving abilities
  • Ability to work independently and take full ownership of outcomes
  • High emotional intelligence and professional maturity

Benefits

  • 401(k) with company match
  • Healthcare benefits
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Continuing education (CE) programs and training
  • Advancement opportunities within the organization
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