Role OverviewAs a Reception Specialist at OPA, you will contribute to the team by ensuring patient needs are being met by providing outstanding customer service. You will answer patient calls, schedule patient appointments, and complete some precertification and verification tasks.
What You Will Do
Provide outstanding customer service to all patients, perform insurance verification and prior authorizations, educate patients on insurance coverage limits and options, work closely with the billing and other departments providing services, schedule appointments, answer phones, data entry, collect deposits and co-pays.
Why It Might Be a Fit
You have knowledge of primary and secondary coordination of benefits, you are familiar with CPT and ICD-10, you have the ability to work in a fast-paced environment, you have keen organization skills, you consider compassionate, skillful, patient care a top priority, you have strong communication and interpersonal skills and an investigative nature.
Requirements
- High School diploma or equivalent
- Six months of customer service experience
Benefits
- Complimentary orthopedic and primary care at OPA and PCA
- Medical and dental insurance coverage beginning within 30 days
- Life insurance
- Disability insurance
- 401K
- Profit sharing
- Employee Assistance Program
- Paid time off starting at three weeks per year
- 7 paid holidays per year
- Competitive pay and annual compensation reviews
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