Reception Supervisor

Requirements

• Use specialized diagnostic equipment and tools to identify and resolve complex mechanical and electrical issues.
• Diagnose and repair vehicle malfunctions and implement appropriate solutions to ensure optimal performance.
• Lead and mentor junior technicians, providing guidance and technical expertise to support their professional development.
• Assist in developing and implementing training programs for technicians to enhance their skills and knowledge.
• Ensure compliance with safety regulations and guidelines in all repair and maintenance activities.
• Collaborate with service advisors and other team members to accurately estimate repair costs and provide recommendations to customers.
• Maintain detailed records of repair work, including parts used, labor hours, and diagnostic findings, for accurate billing and documentation.
• Stay updated on the latest advancements in automotive technology and repair techniques through continuous learning and professional development.
• Utilize computerized systems and software for diagnostic purposes, repair documentation, and parts ordering.
• Uphold high-quality standards in all repair work, ensuring customer satisfaction and repeat business.
• Assist in maintaining a clean and organized work area, including tools, equipment, and service bays.
• Collaborate with the Service Manager to optimize departmental efficiency, productivity, and customer service.
• Perform other department duties related to his/her position as directed by the Head of the Department