Receptionist - ACCESS Rogers Park

ACCESS Community Health Network
Chicago, IL
Category Customer Service
Job Description
Role Overview

Serve as patients' first point of contact, create a welcoming and supportive environment at the front desk, and guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.

What You Will Do

Deliver high-quality customer service to support ACCESS' patient-centered medical home model, advance organizational goals to improve patient care and community health outcomes, and receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Why It Might Be a Fit

The ideal candidate will have a high school diploma or equivalent, basic proficiency in computer skills, and the ability to work some evenings and Saturdays. Preferred qualifications include receptionist experience in a health care setting, customer service experience, administrative experience, and Electronic Medical Records (EMR) systems experience.

Requirements

  • High school diploma or equivalent
  • Basic proficiency in computer skills
  • Ability to work some evenings and Saturdays
  • CPR/Basic Life Support Certification

Benefits

  • Tuition reimbursement and student loan forgiveness programs for qualifying individuals
  • Comprehensive healthcare coverage including Medical, Dental, and Vision
  • Generous PTO
  • 403(B) retirement plan and financial resources to help you save and plan for your retirement
  • Life Insurance
  • Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace
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