Receptionist - Medical

The Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services.

What You Will Do

Performs duties per Standard Work and Skills Competency Check-Off list, actively participates in assigned Patient Care Team duties and activities, provides quality customer service using AIDET Standards, and handles high volume of patients and internal/externals customers.

Why It Might Be a Fit

Must have excellent verbal and written communication skills, ability to remain professional and courteous with customers and patients, and knowledge of medical terminology is desirable.

Requirements

• High school diploma or GED equivalent required
• Minimum one year of customer service position preferably in a medical setting
• Ability to remain professional and courteous with customers and patients
• Must have excellent verbal and written communication skills
• Knowledge of medical terminology is desirable
• Bilingual - ability to read, speak and write in English and another language is desirable
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratios and percent, and to draw and interpret bar graphs
• Experience with word processing, spreadsheets, email, and keyboarding required
• Microsoft Office skills preferred
• Working knowledge of EHR preferred
• Certificate in Medical Front Office procedures desired
• Possession of current, valid, unrestricted California Driver's License (Class C) required
• CPR (BLS-C) card preferred

Benefits

• Dental insurance
• Vision insurance
• Annual health examination
• Annual Tuberculosis skin test clearance or chest x-ray
• Proof of immunity to MMR, Varicella, and Hepatitis B
• Proof of Tdap vaccine
• During current flu season, must provide proof of influenza vaccine or a signed declination form