Receptionist/Administrative Coordinator - Bilingual

PointeNorth Insurance Group
Any Location, AL
Category Administration
Job Description
Role Overview

Legacy Risk Solutions is seeking a professional, organized, and service-oriented Receptionist / Administrative Coordinator to serve as the first point of contact for our office. This role is responsible for creating a welcoming experience for visitors while providing administrative support across multiple departments.

What You Will Do

Greet and welcome visitors, clients, and guests while providing a positive first impression of Legacy Risk Solutions. Answer, screen, and direct incoming phone calls and respond to general inquiries via phone and email. Maintain a clean, organized, and professional reception area and common spaces.

Why It Might Be a Fit

The ideal candidate is highly organized, thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering exceptional internal and external customer service.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 2 years of administrative or receptionist experience.
  • Bilingual (English/Spanish) required.
  • Proficiency in Microsoft Office 365, including Outlook, Word, Excel, and Windows applications.
  • Strong organizational skills with the ability to prioritize multiple tasks and consistently meet deadlines.
  • Excellent verbal and written communication skills with a customer-focused mindset.
  • High attention to detail and commitment to accuracy.
  • Self-starter who works independently while collaborating effectively across departments.
  • Demonstrated initiative, professionalism, and a willingness to take ownership of responsibilities.
  • Experience with agency management systems (Applied Epic) is preferred but not required.
  • Ability to maintain confidentiality while handling sensitive company information.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Flexible Spending Account (FSA)
  • Life insurance coverage
  • Short-term and long-term disability coverage
  • Accident and critical illness insurance options
  • Generous Paid Time Off (PTO)
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