Receptionist HCC

Pruitt Health
Any Location, GA
Category Administration
Job Description
The Receptionist HCC position is responsible for performing day-to-day administrative secretarial and receptionist functions, including answering phone calls, maintaining confidentiality, and performing tasks as directed by the Office Supervisor.

Requirements

  • Answers incoming telephone calls and directs to appropriate person or department
  • Maintains confidentiality of all pertinent personnel information
  • Types documents, reports, letter, etc. at least 50 words per minute with high accuracy
  • Remains at repetitious tasks for long periods of time
  • Recognizes, responds to and/or reports resident emergency situations immediately
  • Maintains strict confidentiality on all facility data
  • Communicates with and support residents, families, visitors, etc.
  • Maintains privacy of records, conditions and other information relating to residents, employees and facility
  • Operates copier, office machines, computer, etc., as directed
  • Prepares and mail statements in accordance with established billing procedures
  • Assists in preparing time cards and distributing payroll checks
  • Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
  • Grets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator
  • Receives, sorts and distributes mail as directed
  • Refers difficult and conflicting interactions or situations to Administrator or appropriate department head
  • Conducts annual salary and wage surveys and reports finding to the Administrator
  • Assists in reporting complaints and grievances from residents, families, visitors and partners
  • Assists with completing forms, reports, etc., that are not considered as essential functions
  • Assists with supply inventory

Benefits

  • Equal Employment Opportunity employer
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