Receptionist

Requirements

• Answer and direct incoming calls.
• Assist family members and visiting guests regarding information pertaining to facility directions and amenities.
• Maintain police/weather/radio alarm and respond appropriately to emergencies.
• Sort and distribute mail to appropriate Directors/Departments/Residents.
• Some light typing, as requested, as well as bulk mail preparation(s), as needed.
• Prepare postage via postage machine for all outgoing mail, as needed.
• Log all incoming deliveries made at the front desk.
• Order supplies for reception desk through Central Supply.
• Create and distribute Communication sheets regarding residents, (i.e., new admission, room change, discharge, re-admission, expiration) through email correspondence.
• Update daily rosters and telephone lists, as needed.
• Maintain dining reservations for Garden Dining Room, as requested.
• Maintain awareness of residents that may be a wander precaution.
• Assist in creating and distributing Resident Care Plan Meeting Letters, as needed.
• Forward any mail to discharged residents, as needed.
• Ensure all pets visiting the facility are current on vaccinations and maintain the Pet Vaccination Log, as needed.
• Contact Laundry Department for labeling of resident clothing and log all such items in books alphabetically, as needed.
• Respond to calls from the backdoor for deliveries.
• Miscellaneous projects involving, sorting, copying, typing, mailing, and emailing.
• Maintain confidentiality of necessary information in compliance with HIPAA.
• At the end of each day, complete closing procedures, including: turning off all appropriate office equipment, switching the telephone to the Night Answering Service and locking the reception area.
• Other duties as assigned.

Benefits

• ILLINOIS PAID LEAVE FOR ALL