Receptionist

Woodland Pond Inc
Any Location, NY
Category Customer Service
Job Description
Role Overview

The Receptionist is responsible for answering and routing calls, greeting visitors, assisting residents and visitors with various tasks, office clerical work, handling emergencies, and providing support services to the administrative staff.

What You Will Do

Answering multi-line telephone system, routing calls, transferring calls, and taking messages; ensuring visitors sign in and out; handling emergencies; entering work requests in Worxhub; updating reports; coordinating services for residents; and assisting with clerical work.

Why It Might Be a Fit

Maintaining high standards for work areas, attitude, and appearance; understanding honesty and ethics are essential in the performance of duties; being willing to learn and grow; demonstrating maturity in judgment and behaviors; and maintaining predictable and reliable attendance.

Requirements

  • High school diploma or HSE
  • Two years of similar experience
  • Computer skills using word processing, spreadsheet, desktop publishing, and data base programs
  • Excellent customer service and verbal communication skills
  • Ability to multitask
  • Demonstrated knowledge of appropriate skills for communicating by telephone and in person with individuals of all ages, especially the geriatric population

Benefits

  • None explicitly mentioned
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