Receptionist

As a Receptionist at Balanced Healthcare, you will be the first point of contact for patients and visitors, providing exceptional customer service and facilitating a seamless experience throughout their healthcare journey.

What You Will Do

Greet patients, visitors, and staff in a warm and welcoming manner, responding to inquiries and addressing concerns in a timely and professional manner. Manage daily receptions, including answering and directing phone calls, scheduling appointments, and handling correspondence.

Why It Might Be a Fit

Demonstrate a commitment to quality patient care, incorporating cultural sensitivity and empathy in all interactions. Collaborate with healthcare professionals to coordinate patient care, appointments, and test results.

Requirements

• High school diploma or equivalent required
• 1 year of experience preferred, but willing to train the right candidate
• Ability to work in a fast-paced environment, managing multiple priorities and tasks
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and electronic medical records systems
• Ability to maintain confidentiality and adhere to HIPAA guidelines