Receptionist

The Receptionist assumes responsibility for the clerical operations of the facility, providing support to all disciplines, accounts payable, purchasing, and overseeing front desk operations.

What You Will Do

Assist with answering phones, running facility errands, maintaining personnel files, purchasing, and accounts payable. Update and preserve facility contracts, maintain physician licensure, and interact with residents, family members, and staff in a non-judgmental manner.

Why It Might Be a Fit

Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents based on their maturity level.

Requirements

• Attends all mandatory in-services by the employee's anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials, and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance Program when performing work functions
• Is aware of, and adheres to, Resident's Bill of Rights and Confidentiality of Resident Information
• Interacts with residents, family members, co-workers, clinical, and ancillary staff in a non-judgmental, supportive, and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful, and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility