Receptionist Mental Health Care

BayMark Health Services
Dayton, OH
Category Customer Service
Job Description
Role Overview

Mahajan Therapeutics is looking for a highly organized, professional, and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. This full-time front desk role involves coordinating office activities, partnering with clinic staff, and maintaining the paper flow of clerical functions in the office.

What You Will Do

Act as receptionist performing secretarial duties including answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control. Assist the Medical Director/Program Physician/Nurse Practitioner with patient intakes including scheduling, patient check-in, insurance verification, payment collection, and follow-up calls. Also assist in obtaining patient histories, building blank patient files, archiving discharged files, and preparing reports and records.

Why It Might Be a Fit

This role requires a high school diploma or equivalent with at least 1 year of prior office experience, excellent customer service skills, and proficiency in basic PC skills including Microsoft Word and Excel. The position offers a competitive salary, comprehensive benefits including medical, dental, vision, and 401(K), generous paid time off, and excellent growth and development opportunities in a satisfying and rewarding work environment.

Requirements

  • High school diploma or equivalent
  • At least 1-year prior experience in an office setting
  • Excellent customer service skills
  • Professional public presentation skills including telephone etiquette
  • Proficient in basic PC skills
  • Microsoft Word and Excel preferred
  • Ability to understand and follow oral and written directions
  • Ability to establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
  • Ability to maintain routine records and communicate effectively both orally and in writing
  • Self-directed with the ability to work with little supervision
  • Flexible and cooperative in fulfilling all obligations
  • Satisfactory drug screen and criminal background check

Benefits

  • Competitive salary
  • Comprehensive benefits package including medical, dental, vision and 401(K)
  • Generous paid time off accrual
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic
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