Role OverviewThe Receptionist provides patient scheduling services in a timely and efficient manner, providing outstanding customer service to patients and other departments. They are the primary contact for patient access and maintain provider schedules to achieve productivity targets.
What You Will Do
The Receptionist will schedule patient appointments, reschedule appointments as necessary, process cancellations and no-show appointments, and maintain efficient flow of daily patient schedule and front office operations.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, strong communication and interpersonal skills, and the ability to read, write, and communicate in English. They will also have at least one year of experience with medical scheduling and proficiency with current office technology.
Requirements
- High school graduate or equivalent
- At least one (1) year of experience with medical scheduling
- At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.)
- Demonstrated excellence in providing customer service
- Strong communication and interpersonal skills
- Medical terminology knowledge preferred
- Typing skills at 30 WPM preferred
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