Role OverviewThe Receptionist uses organizational, administrative, customer service, and communication skills to present a positive image of Williamsburg Landing and maintain professional relationships with residents, guests, management, and staff. This position works under the direction of the Director of Administration. Expected 24-28 hours every 2 weeks, primarily evenings and weekends.
What You Will Do
Greet residents and visitors, answer questions, provide information on facilities, events, and services, and assist with small clerical tasks. Manage guest room reservations, submit facilities and housekeeping work orders, and maintain resident absence calendars.
Why It Might Be a Fit
The ideal candidate will have excellent organizational, administrative, customer service, and communication skills, with the ability to understand and respond to older adults with unique life issues. Proficiency with MS Office and Google Suite is required, and experience in customer service or hospitality is preferred.
Requirements
- High school diploma or GED
- Minimum of two (2) years' experience in customer service or hospitality
Benefits
- Health, Dental & Vision Insurance
- FSA & HSA
- 403(b) Retirement Plan
- 529 College Savings Plan
- Long-Term Care Insurance
- Legal Resources
- Paid Time Off
- Holiday Pay
- Corporate Wellness Program
- Health Club & Spa Membership
- Employee Education & Training Fund
- Employee Assistance Program
- Credit Union Membership
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