Role OverviewThe Records Specialist will work collaboratively with law enforcement professionals and other stakeholders to provide high-level administrative support, including answering incoming calls, providing customer service, and maintaining various databases. This position is responsible for maintaining various databases and performing clerical duties as required. The Records Specialist will work in a fast-paced environment and must be able to prioritize, organize, and coordinate work assignments. The ideal candidate will have knowledge of general office procedures, basic filing practices, and experience providing customer service in-person or via telephone.
What You Will Do
The Records Specialist will perform a variety of administrative tasks, including answering incoming calls, providing customer service, mail distribution, requisition of supplies, preparing correspondence, handling public requests, arranging meetings and travel requests, and maintaining various databases. The Records Specialist will also perform clerical duties as required.
Why It Might Be a Fit
The ideal candidate will have a strong customer service background, experience working in a fast-paced environment, and the ability to prioritize, organize, and coordinate work assignments. The Records Specialist will work collaboratively with law enforcement professionals and other stakeholders, so excellent communication and interpersonal skills are essential.
Requirements
- High School Diploma or GED equivalent
- Clerical experience (filing, typing, preparing, and maintaining records and/or reports)
- Experience providing customer service in-person or via telephone
- A Level 2 background check, along with Criminal Justice Information System (CJIS) clearance
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
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