Recovery Associate

Country Critters
Hanover, PA
Category Customer Service
Job Description
Role Overview

The Recovery Associate is responsible for upholding the store's general look and arrangement, ensuring the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation.

What You Will Do

Primary responsibilities include greeting customers, assisting with purchase decisions, providing exceptional customer service, organizing and restocking products, and maintaining department cleanliness and organization.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, be able to work independently, and be comfortable navigating computer systems and software.

Requirements

  • Ability to interact with the team in a fast-paced environment
  • Ability to work independently without supervision
  • Comfortable navigating computer systems and software
  • Excellent verbal and written interpersonal and communication skills
  • Excellent customer service skills
  • Ability to maintain a seated or standing position for extended durations
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Ability to use a ladder and/or pallet jack
  • Able to navigate and access all facilities
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices
  • Close vision for computer-related activities

Benefits

  • 401(k) plan with 100% match on the first 3% of contributions and 50% of the next 2%
  • Healthcare plans
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey's SmartDollar Program
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services
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