Recovery Associate

Country Critters
Rome, GA
Category Customer Service
Job Description
Role Overview

The Recovery Associate is responsible for upholding the store's general look and arrangement, ensuring the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. The role requires delivering exceptional customer service, organizing and restocking products, and maintaining a clean and organized department.

What You Will Do

The primary responsibilities of the Recovery Associate include greeting customers, providing customer service, organizing and restocking products, maintaining department cleanliness, and adhering to Indoor Merchandising Guide standards. The role also involves operating retail equipment, participating in cross-training, and actively participating in learning initiatives.

Why It Might Be a Fit

This role is suitable for individuals who enjoy working in a fast-paced environment, are comfortable navigating computer systems, and possess excellent verbal and written communication skills. The Recovery Associate should be able to work independently, lift and move heavy objects, and maintain a seated or standing position for extended durations.

Requirements

  • Ability to interact with the team in a fast-paced environment
  • Ability to work independently without supervision
  • Comfortable navigating computer systems and software
  • Excellent verbal and written interpersonal and communication skills
  • Excellent customer service skills
  • Ability to maintain a seated or standing position for extended durations
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Ability to use a ladder and/or pallet jack
  • Able to navigate and access all facilities
  • Close vision for computer-related activities

Benefits

  • 401(k) plan with 100% match on the first 3% of contributions and 50% of the next 2%
  • Healthcare plans
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey’s SmartDollar Program
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services
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