Role OverviewThe Recovery Care Advocate supports the overall interdisciplinary plan of care for a patient from admission to discharge and through the first year of recovery post-discharge. The Recovery Care Advocate develops a recovery-oriented relationship with the patient during the treatment experience, fostering a climate of trust and honest communication.
What You Will Do
Primary duties and responsibilities include meeting face-to-face with patients, building patient trust, consulting with patients, assisting the treatment team, conducting informational presentations, developing a mutual agreement for follow-up contacts, and intervening with resources and referrals.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of the 12-step principles, excellent communication skills, and the ability to work in a fast-paced environment. They will be able to adapt to changing circumstances and patient needs, and be open and culturally sensitive to a wide variety of patients' experiences.
Requirements
- High school diploma or GED is required
- Minimum of two (2) years of recovery experience including current and active application of 12 step principles
- CPRS certification is preferred but not required.
- Valid Tennessee Driver's License preferred (may use company van to transport patients)
- Basic computer skills and working knowledge of Microsoft (Outlook, Word and Excel)
- Experience with medical software programs preferred and/or ability to learn clinical software programs
- Ability to problem-solve, analyze, and interpret information.
- Excellent organizational skills and ability to prioritize for managing multiple tasks and assignments.
- Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
- Ability to be open and culturally sensitive to a wide variety of patients' experiences.
- Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
- Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
- Ability to model/teach the 12 Step programs and philosophy.
- Reacts productively to change.
- Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
- Ability to present to hostile or disinterested groups.
- Knowledge of signs/symptoms of intoxication/withdrawal of alcohol and common drugs of abuse; knowledge of general options for treatment
Benefits
- Medical, Dental and Vision effective 1st day of month following 28 days of employment
- Employer Contribution for Health Saving Account or Health Reimbursement Account
- 401K with Company match and eligibility after 90 days of employment
- Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year
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