Role OverviewThe Recovery Care Coordinator provides support to service members and their families through the Comprehensive Recovery Plan (CRP). The role involves managing individual cases, collaborating with the Recovery Team, and communicating with the service member and their family. The Coordinator must have a clear understanding of HIPAA and adhere to patient confidentiality standards.
What You Will Do
Responsibilities include conducting initial client needs assessments, developing and maintaining the CRP, and performing as a liaison to local unit leadership. The Coordinator will also communicate with the service member and their family, provide information about benefits, and educate service members on navigating the military medical care system.
Why It Might Be a Fit
The ideal candidate will have related experience in working with military personnel and people with disabilities, as well as proficiency in MS Office. They must be able to work in an ambiguous environment, prioritize and meet deadlines, and have excellent critical thinking and problem-solving skills.
Requirements
- Related experience in working with military personnel and people with disabilities
- Proof of U.S. citizenship
- Military experience (senior-level SOF or Medical NCO) and familiarity with DoD and VA medical systems is highly preferred
- Bachelor's Degree strongly preferred
- Extensive knowledge and experience with service members and/or case management experience preferred
- Clear understanding of HIPAA and adhere to patient confidentiality standards prescribed by the medical treatment facility providing care for the WII service member
- Proficient with MS Office (Word, Excel, PowerPoint)
- Able to work in an ambiguous environment and prioritize/meet deadlines
- Excellent critical thinking and problem-solving skills
- Strong self-starter requiring minimal supervision
- Articulate in both verbal and written communication to effectively express concepts, plans, and proposals
- Secret Clearance required
Benefits
- Medical, dental & vision insurance
- 401k
- Paid time off
- Life and disability insurance
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