Recovery Representative (Hybrid)

Atlantic Union Bank
Richmond, VA
Category Banking
Job Description
This position is responsible for increasing recovery revenue by communicating with borrowers and utilizing legal remedies to negotiate and recover monies owed on charged-off accounts.

Requirements

  • Handle outbound or inbound telephone calls
  • Work within established guidelines on settlement offer requests and negotiating repayment plans
  • Document all recovery account activity in the collection system
  • Prepare legal documents
  • Work closely with other departments, branches, and vendors
  • Perform administrative duties as delegated
  • Work hours as scheduled including overtime and weekend hours when needed
  • Adhere to all applicable laws and regulations governing bank operations
  • Perform other departmental duties as assigned by management

Benefits

  • Comprehensive benefits package
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