Role OverviewJoin our growing team as the Recruiting Center Manager in Mattoon, IL, and contribute to connecting talented candidates with valued clients. This full-time role involves applicant screening, administrative support, and daily communication to ensure smooth and efficient staffing processes.
What You Will Do
As a Recruiting Center Manager, you will hire, train, and develop a team of Call Center Specialists, source and process candidates, and maintain awareness of applicant flow and workforce availability.
Why It Might Be a Fit
You will thrive in a collaborative environment, engage in meaningful community service projects, and be recognized for your hard work and dedication.
Requirements
- 4-year degree or equivalent experience
- At least 4 years of customer service experience
- Proficiency in Microsoft Office products
- Detail-oriented, organized, and able to work efficiently despite interruptions
- Ability to multitask and manage time effectively in a fast-paced environment
- Experience in recruitment, call center operations, or administrative support preferred
- Excellent communication skills both written and verbal
- Proficient with Microsoft Office products, scheduling software, and average typing skill of 40 WPM
- Prior experience in a leadership role with proven success preferred
- Dependable and flexible, with the ability to work M-F, 8:00am – 5:00pm with overtime at 7:00am or as needed to meet deadlines
Benefits
- Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability
- Employee Assistance Program
- Paid Time Off and Paid Holidays
- Flexible Spending Account
- 401k with up to 4% company match
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